Q: What is the cost of shipping and handling?
A: A flat rate of $4.95 for priority airmail anywhere in North America and $7.95 international airmail.
**NO MATTER HOW MANY TITLES ORDERED**

Q: How soon will my video be shipped?
A: All orders are processed and shipped within 48hrs and a conformation email is sent to you. If an item is unavailable or backordered then we will notify you via email within 48hrs and give you the option of a refund or reserve a copy for you in priority sequence. Once shipped from our location your order will arrive in 5-15 Business days

Q: I am not satisfied with what was delivered, or there is an error in my delivery. What should I do?
A: The first thing you should do is contact us describing your problem with all the information about your order. All our products are fully guaranteed to meet your expectations or refunds are cheerfully offered.